Research

Access 7,000+ research reports and presentations on the retail and technology ecosystem, covering consumers, companies, economies, and retail and technology trends. Filter by product, sector, themes, regions, companies, or other parameters below. Alternatively, use the search box above to find relevant research content.

Analyst Corner | June 8, 2025

Register for Free Access

Analyst Corner: From Models to Markets—The Accelerating Shift Toward AI Applications, with Charlie Poon

In this week’s Analyst Corner, Charlie Poon, Analyst, discusses recent AI (artificial intelligence)-focused developments and events—including Amazon’s AWS Summit and Google I/O—that point to a shift in focus from hardware to applications in the world of AI.

Event Presentation | June 4, 2025 Premium

The Agentic AI Playbook: Insights Presented by Deborah Weinswig at NRF 2025: Retail’s Big Show APAC

Where are we in the AI revolution? How should your business approach the launch of AI agents? Uncover the answers to these questions and explore the agentic AI opportunity with this presentation, delivered by Deborah Weinswig, CEO and Founder of Coresight Research, at NRF 2025: Retail’s Big Show APAC.

Infographic | June 4, 2025 Premium

The STORE Framework for Driving Innovation in Retail

The Coresight Research STORE Framework is a tool for retail companies to identify and implement innovation in their enterprise. The framework helps guide decision-making in the adoption of next-generation technologies, from recognizing the opportunity to considering risks, resilience and ethics.

Deep Dive | June 3, 2025 Free Report

The Agentic AI Playbook: How to Redefine Retail with Intelligent Autonomy

Agentic AI (artificial intelligence) offers new, unparalleled capabilities for enterprises to transform their operations. Why should your organization be an early adopter of agentic AI, and what must you consider to deploy the technology successfully? Leveraging the Coresight Research STORE Framework for driving innovation in retail, this Playbook provides a comprehensive guide to implementing and seizing the benefits of agentic AI. This report is made available to non-subscribers of Coresight Research through its sponsorship by Amazon Web Services (AWS).

Event Presentation | June 2, 2025 Premium

Recent Conference Insights, from World Retail Congress to ICSC Las Vegas: Coresight Research Premium Subscriber Call, June 2025

Dive into our insights from May 2025 retail events: World Retail Congress, ICSC Las Vegas and AAFA Global Supply Chain and Trade Conference. From the evolving tariff landscape and sustainability tensions to the rise of AI (artificial intelligence) in supply chains and real estate, explore the seismic shifts shaping 2025 and beyond. This presentation accompanies the on-demand webinar replay of the Coresight Research Premium Subscriber Call held on June 2, 2025.

Deep Dive | May 23, 2025 Premium

RetailTech: AI in Digital Commerce—GenAI Supercharges Retail to Provide a Seamless Shopping Journey

We explore how AI/ML (machine learning) and GenAI (generative AI) are redefining every step of the customer journey in digital commerce—from awareness and consideration to purchase and retention. Discover how retailers can adapt to shrinking consumer attention spans and create seamless, personalized experiences. We cover key topics including digital marketing, retail media, virtual stores and more.

Insight Report | May 20, 2025 Premium

AI Insights: Instacart CEO Fidji Simo To Join OpenAI as CEO of Applications

OpenAI announced on May 7, 2025, that Fidji Simo, the current CEO and Chair of Instacart, will join OpenAI later this year as CEO of Applications. We discuss the implications of this move for the company and for the AI (artificial intelligence) race in general.

Insight Report | May 19, 2025 Premium

RetailTech: Three Technologies Landlords Can Use to Take Malls to the Next Level

From smarter foot-traffic insights to real-time building optimization and lease management, a new generation of technologies is reshaping what’s possible for mall operators. We explore how landlords can transform shopping centers into data-powered environments that are more efficient, intelligent and profitable.

Deep Dive | May 16, 2025 Premium

RetailTech: Empowering Retail’s Front Line, Creating Smarter Stores—Five Tech-Driven Strategies for Associate Enablement

Empowering in-store associates with technology not only improves productivity and employee experiences but also translates to more positive, repeat customer interactions. In this RetailTech report, we present five key strategies for retailers to leverage associate enablement technology to realize these gains and, ultimately, drive revenue.

Insight Report | May 15, 2025 Premium

Retail Crime and Shrink: More Shoppers Say No to Locked-Up Merchandise; Self-Checkout Gets a Makeover

New US consumer survey findings from Coresight Research reveal the deterrent effect of restrictive in-store security measures… for regular shoppers. Dive into our new data and discover recent shrink-related developments in the US and the UK, with highlights on self-checkout updates and new theft-targeting legislation. Plus, this report presents recent commentary from selected North American retailers on the current state of shrink.

Event Coverage | May 15, 2025 Premium

AI Agents Power Cognitive Supply Chains: Insights from Blue Yonder ICON 2025 Conference

We offer highlights from Blue Yonder’s ICON 2025 conference, with insights spanning agentic AI (artificial intelligence), “Cognitive Solutions,” planogram management, returns and environmental sustainability.

Deep Dive | May 13, 2025 Free Report

Five Ways Brands and Retailers Can Use AI/ML and Shared Data to Energize End-to-End Product Management

Product management plays a crucial role in driving revenues, margins, efficiency and customer satisfaction. Technologies such as AI (artificial intelligence), ML (machine learning) and GenAI (generative AI) offer powerful capabilities for retail companies to enhance key functions through the product lifecycle, from product development to customer interaction. This research report is produced and made available to non-subscribers in partnership with Centric Software.

Analyst Corner | May 4, 2025

Register for Free Access

Analyst Corner: How Is AI Shaping MarTech?—Transforming Your Strategy via Agentic AI, with Manik Bhatia

In this week’s Analyst Corner, Manik Bhatia, Head of Custom Research, discusses the potential for increased use of AI (artificial intelligence) within the MarTech (marketing technology) landscape.

Store Tracker | May 2, 2025 Premium

Weekly US Store Openings and Closures Tracker 2025, Week 18: Skechers To Close Multiple Stores; Whole Foods Market To Open Smaller-Format Stores

Our Weekly US Store Openings and Closures Tracker series reports on store closures, openings and bankruptcies in the US. This week, we highlight store opening and closure announcements from Skechers, Trader Joe’s and Whole Foods Market, among others. In non-store-closure news, Dollar Tree has appointed a new Chief Supply Chain Officer.

Deep Dive | April 29, 2025 Premium

Head-to-Head in US Warehouse Club Retailing: Costco vs. Sam’s Club

As part of our Head-to-Head series, we dive into the competition between the two market leaders in US warehouse club retailing: Costco and Sam’s Club. How do the two companies stack up, and which is best positioned for future growth and success? Explore metrics such as revenue growth, shopper profiles, brick-and-mortar expansion and tech strategies.